Question 1

How many messages should I send per account?

Accepted Answer

We recommend 5 to 35 messages per account per day, depending on the account's age and reputation. MessengerFlow lets you set exact ranges and will stay within them.

Question 2

How does MessengerFlow protect my accounts?

Accepted Answer

MessengerFlow includes built-in rate monitoring, automatic cooldown periods, and ramp-up modes that gradually increase volume. The Nexus warming pool also helps accounts build organic reputation before outreach begins.

Question 3

What is Nexus account warming?

Accepted Answer

Nexus is a shared warming pool where your accounts engage in organic activity like posting, commenting, and browsing. This builds account reputation naturally over time and reduces the risk of restrictions when you begin outreach.

Question 4

Can I send voice messages and images?

Accepted Answer

Yes. You can send and receive voice messages and images through Unibox on all plans. Sending voice messages in campaigns is available on Momentum and Apex plans.

Question 5

What do I need to get started?

Accepted Answer

Facebook accounts and proxies. Add your accounts to MessengerFlow, assign proxies, import or scrape leads, and you're ready to launch your first campaign.

Question 6

Do I need to use my own proxies?

Accepted Answer

Yes, you need to provide your own proxies. Each Facebook account should have a dedicated proxy for best results.

Question 7

Do you have an API?

Accepted Answer

Yes. Our REST API and webhook system let you manage campaigns, accounts, and leads programmatically. Available on Momentum and Apex plans.

Question 8

Is MessengerFlow cloud-based?

Accepted Answer

Yes. MessengerFlow runs entirely in the cloud. There's no software to install and nothing to keep running on your computer.

Question 9

How do I get support?

Accepted Answer

Reach out via the support button on the bottom right or email us at support@messengerflow.com. We aim to respond within 24 hours.

Question 10

Can I cancel my subscription at any time?

Accepted Answer

Yes. You can cancel at any time from your billing settings. Your subscription remains active until the end of your current billing period.

Question 11

What makes MessengerFlow different from other tools?

Accepted Answer

MessengerFlow is a fully cloud-based platform with a unified inbox, built-in lead scrapers, voice messages, image attachments, follow-up sequences, account warming, and a developer API.

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