MessengerFlow

Reporting

Learn how to generate and export reports from MessengerFlow.

Reporting

Export data and track performance metrics from your campaigns.

Dashboard Reports

The analytics dashboard provides data for different time periods:

  • Day - Hourly breakdown
  • Week - Last 7 days
  • Month - Last 30 days

Available Metrics

MetricDescription
Messages SentTotal outbound messages
Conversations SeenLeads who viewed messages
Replies ReceivedLeads who responded
BookingsSuccessful conversions

See Campaign Metrics for detailed metric definitions and tracking.

Exporting Data

Lead Export

Export leads from any collection:

  1. Navigate to Leads
  2. Open collection
  3. Click Export
  4. Download CSV

CSV includes:

  • Facebook ID
  • Lead name (if available)

Campaign Data

View campaign-level statistics:

  • Progress breakdown
  • Account assignments
  • Delivery status per lead

Key Calculations

Response Rate:

Response Rate = (Replies / Messages Sent) × 100

Conversion Rate:

Conversion Rate = (Bookings / Replies) × 100

Account Success Rate:

Success Rate = (Delivered / Attempted) × 100