Reporting
Learn how to generate and export reports from MessengerFlow.
Reporting
Export data and track performance metrics from your campaigns.
Dashboard Reports
The analytics dashboard provides data for different time periods:
- Day - Hourly breakdown
- Week - Last 7 days
- Month - Last 30 days
Available Metrics
| Metric | Description |
|---|---|
| Messages Sent | Total outbound messages |
| Conversations Seen | Leads who viewed messages |
| Replies Received | Leads who responded |
| Bookings | Successful conversions |
See Campaign Metrics for detailed metric definitions and tracking.
Exporting Data
Lead Export
Export leads from any collection:
- Navigate to Leads
- Open collection
- Click Export
- Download CSV
CSV includes:
- Facebook ID
- Lead name (if available)
Campaign Data
View campaign-level statistics:
- Progress breakdown
- Account assignments
- Delivery status per lead
Key Calculations
Response Rate:
Response Rate = (Replies / Messages Sent) × 100
Conversion Rate:
Conversion Rate = (Bookings / Replies) × 100
Account Success Rate:
Success Rate = (Delivered / Attempted) × 100
